UK
Orders within the UK are sent via Royal Mail (standard delivery) or DHL (next day delivery).

We do not send any orders out on Saturdays, Sundays or UK bank holidays. If you order on a Friday after 2pm, your order will be despatched on the following Monday.

The UK postage deadlines FOR WIGS are as follows:

IN STOCK WIG orders placed on Monday to Thursday:
Order received before 3.00 pm – will usually be delivered the next working day IF NEXT DAY DELIVERY WAS PURCHASED. Otherwise, delivery will take 2-5 working days.

IN STOCK WIG orders placed on Fridays:
Order received before 3.00 pm - your wig will be delivered the following Monday IF NEXT DAY DELIVERY WAS PURCHASED. Otherwise, delivery will take 2-5 working days.

If ordered after 3pm, your wig will be posted on Monday with next day delivery (Tuesday) IF NEXT DAY DELIVERY WAS PURCHASED. Otherwise, delivery will take 2-5 working days.

IN STOCK WIG orders placed on Saturdays and Sundays:
Posted on Monday with next day delivery (Tuesday) IF NEXT DAY DELIVERY WAS PURCHASED. Otherwise, delivery will take 2-5 working days.

Please note that these postage guidelines apply only if cleared payment has been received in full, and if your address is confirmed (if paying via PayPal). These postage deadlines exclude weekends and bank holidays.

UK postage deadlines for standard Royal Mail delivery:
Orders paid before 2pm with standard delivery are delivered within 5 working days.

Please note: next day delivery does not include Saturdays.

UK Next Day Delivery orders need to be paid before 3pm. Orders paid after the cut-off time will not be despatched on the same day.

Europe and International

International orders are usually sent with DHL. Delivery within Europe usually takes between 2 and 5 working days, and to other parts of the world around 1 week, but no guaranteed delivery time can be given. Recipient must be available to sign for the package.

We cannot ship to PO boxes.

Bargainlacewigs.co.uk cannot be held responsible for any import duties that the recipient may have to pay. It is the buyer's responsibility to inform themselves about their country's regulations. Please note that if you live in the European Union, you will now have to pay import duties, since the United Kingdom is no longer part of the European Union.

PLEASE NOTE:
We send all items by registered post, and a signature will be required. If you are not available to sign for your package, it will usually be returned to your local sorting office. If you do not pick up your package from there, it will be returned to us. If this happens, we will require you to pay an additional postage charge before we send the items to you again. No exceptions will be made.

Please make sure your delivery address is correct and complete BEFORE paying - both in the shopping basket and in PayPal (if using PayPal). We cannot be held responsible for delivery delays caused by an incomplete/incorrect delivery address. If the package is returned to us for this reason, we will require you to pay an additional postage charge before we send the items to you again. No exceptions will be made.

IMPORTANT NOTE FOR EUROPEAN CUSTOMERS - DELIVERY WITH DHL:

Delivery of wigs is usually with DHL, with the option of additional insurance. DHL have an excellent track record and packages are very rarely lost or damaged. However, please note that if you choose not to add insurance (standard delivery), DHL will pay NO compensation in the event that your package is lost or damaged in transit. We will therefore not reimburse you if this happens. 

DISCREET PACKAGING

Please note: we never use the words "lace wig/lace wigs" nor do we make any other reference to hair replacement on any of our packaging, so please be assured that your order will be packaged discreetly - we know that most of our customers prefer it this way.

However, when sending to countries outside of the European Union, we are required by law to provide information about the contents of the package on the customs documentation.